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E-Government Strategy, ICT and Innovation for Citizen Engagement

Part of the SpringerBriefs in Electrical and Computer Engineering Book Series

DOI: 10.1007/978-1-4939-3350-1

ISBN: 978-1-4939-3348-8

Publisher: Springer New York - Springer Journals

Feb 9, 2016

Available

Introduction: Global Challenges in Turbulent Times: Road to Sustainable E-government

Anderson, Dennis; Wu, Robert; Cho, June-Suh; Schroeder, Katja

Pages: 1 –10

[Governments around the world are exploring ways to better manage the challenges posed by population growth and climate change. The world will need to grow around 70 % more food to feed a population of nine billion people and is far from being perfect today (Rotman, 2013).]
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Effective, Inclusive and Citizen-Oriented Service Delivery, and Governance Innovation

Anderson, Dennis; Wu, Robert; Cho, June-Suh; Schroeder, Katja

Pages: 11 –27

[An effective public administration and inclusive government institutions, at the national, regional and local levels are, arguably, the most important factor in the successful implementation of a national development agenda. The State’s fundamental functions, which include establishing a regime...
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The Changing Role of ICT in Government: Lessons Learned

Anderson, Dennis; Wu, Robert; Cho, June-Suh; Schroeder, Katja

Pages: 29 –43

[The role of ICTs has dramatically changed over the past decade (Dawes, 2008). Even in the private sector, until the mid-1990s, ICTs were commonly considered as corporate expenses or overheads with limited return on investments (ROIs). For example, the common notion was that any data center built...
Available

Six Good Practice Case Studies

Anderson, Dennis; Wu, Robert; Cho, June-Suh; Schroeder, Katja

Pages: 45 –102

[Local e-governments provide citizens with opportunities to understand broad policy issues by facilitating active discussions and encouraging participation in public administration. By inviting citizens to voice their opinions on policy issues and ultimately have these opinions reflected in the...
Available

Conclusion

Anderson, Dennis; Wu, Robert; Cho, June-Suh; Schroeder, Katja

Pages: 103 –105

[All three levels or stages can be found in the UN’s four stages of e-government development. Ultimately, government should strive for level three as it is the only sustainable level. In recent months, many governments have experienced the impact of the latest global oil and gas crisis, they have...

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