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This contribution explores the functional and dysfunctional roles of interorganizational trust and distrust in the public sector. We construct a conceptual framework and analyze 59 qualitative interviews with key informants in Flemish executive and judiciary public sector organizations. Results...
The present study of an infrastructure project shows how anxiety of repeated organizational failure instigates stronger stakeholder control. This control frustrated the project organization’s efforts to gain trustworthiness, hampering project completion. The study also shows how the public...
This article investigates trust between politicians and public officials in local government. Beginning with Svara’s claim that such relations are characterized by complementarity, we point to the importance of trust as the micro foundation for these relationships. Applying a mixed-methods...
Power and trust are two important issues of interorganizational relations in collaborative governance. This article develops a critical conceptual analysis of the dyadic relationship between power and trust in the context of collaborative governance. Three dynamic relationships and seven...
We use Weick’s sense-making and Lipsky’s street-level bureaucracy to tease out understandings and perspectives about youth night patrol services in New South Wales, Australia. We examine synergies, tensions, and contradictions in the different ways participants make sense of the purpose of youth...
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