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In an environment where communications service providers (CSPs) increasingly have the same service offers and devices, offering a superior customer experience is a priority to compete. Solutions that have the ability to highlight what really matters in driving customer satisfaction and deliver...
Today, data collected by service providers can track an individual user's experience in detail, at flow or packet level in real time. However, we still lack analytics methods that can translate this information into a comprehensive and ever‐evolving representation of the user experience. In this...
The “privacy versus personalization” dilemma refers to the situation in which it is necessary for users to disclose their sensitive personal data in order to benefit from collaborative personalized services. Solving this dilemma is a challenge because generating collaborative filtering...
The end user quality of experience (QoE) of content delivered over a radio network is (mainly) influenced by the radio parameters in the radio access net‐work. This paper will present a QoE model for video delivered over a radio network (e.g., Long Term Evolution (LTE)) using HTTP (Hypertext...
We propose a method for analysis of surveillance video by using low rank and sparse decomposition (LRSD) with low latency combined with compressive sensing to segment the background and extract moving objects in a surveillance video. Video is acquired by compressive measurements, and the...
In this paper we study joint sequence complexity and its applications for finding similarities between sequences up to the discrimination of sources. The mathematical concept of the complexity of a sequence is defined as the number of distinct subsequences of it. Sequences containing many common...
In recent years, enterprise social networking (ESN) has gained a foothold in many companies. While there are numerous similarities between enterprise and public online social networks such as Facebook or Twitter, there are also important differences, many of which are driven by the inherent...
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