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Abstract Achieving interlibrary loan compliance with a wide range of licensing agreements that have varied requirements is difficult, especially since the issue of fair use in an electronic environment is under debate. Sample clauses from a variety of publishers and aggregators are discussed....
Abstract This paper will discuss the roles of electronic reserves in the digital library, focusing particularly on academic library user characteristics and how electronic reserves can be a tool in forging and expanding new ways of collaborating with faculty. Issues for implementing and managing...
Abstract The Henderson Library at Georgia Southern University has had twenty‐four hour a day service for eleven years. This article discusses the reasons why the library decided to extend service and how it has evolved over time. The ways by which overnight service has influenced library‐wide...
Abstract Because of their dual roles as both students and library staff, student workers at academic libraries have a unique perspective on library services. This article describes a process by which information about the library and the access services department can be obtained from student...
Abstract After assessing the needs and preferences of access services users at the University of Connecticut Libraries, a Web site design team analyzed techniques for making users more aware of services and to access them via a revised Web site. A significant design goal was to make the Web page...
IDENTIFYING AND ANALYZING USER NEEDS: A COMPLETE HANDBOOK AND READY‐TO‐USE ASSESSMENT WORKBOOK WITH DISK. Westbrook, Lynn. New York: Neal‐Schuman Publishers, 2001, 250 pp., $75.00, 1–55570–388–7. THE ECONOMICS OF INFORMATION: A GUIDE TO ECONOMIC AND COST‐BENEFIT ANALYSIS FOR INFORMATION...
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