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The Orange County (Florida) Library System is utilizing wireless technologies such as wireless communication devices and handheld computers to create a new service paradigm that enables library staff to offer proactive and customer-friendly point-of-need service to public library patrons. This...
As early as 1977, academic libraries began posting position announcements for access services librarians. During the twenty-seven year period from 1977 to 2004, a total of 217 advertisements that included the phrase “access services” appeared in College & Research Libraries News. Using content...
After surveying historical and current uses of Radio Frequency Identification (RFID) systems, the authors discuss the various technological components necessary for implementing RFID in libraries. The paper concludes with a discussion of nine issues that librarians should consider before...
Academic libraries, university presses, and commercial ventures are embracing print-on-demand publishing to improve services as well as reduce costs. The concept dates to the early 1990s, but problems with the technology coupled with a lack of interest by libraries and book vendors hindered its...
In 2003, Penn State Libraries implemented payroll deduction and collection agency programs to gain better control of accounts receivable. The author reports on the implementation processes and first year outcomes of the programs. She recommends careful consideration of several questions before...
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