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This article describes the reasons why Pepperdine University Libraries decided to move to the next-generation technology of WMS as our library system. WMS is an integrated library system hosted by OCLC that is “in the Cloud.” Pepperdine was one of the first libraries to go live with WMS, and in...
In August 2010, the M.D. Anderson Library at the University of Houston stopped recalling books. Patron complaints prompted Information and Access Services staff to reexamine the recalls process. In order to provide better customer service, recalls were eliminated in favor of Interlibrary Loans....
Approximately five years ago, the library at Emporia State University started a laptop lending service to provide laptops for use in the library. The program has been highly successful. In the last few years, some modifications were made to the program, and netbooks were added. In this article,...
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