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Since the late 1970s, the access services librarian or equivalent position has become commonplace in academic libraries, and degreed professionals have been sought for these positions since the beginning. In 2009, David McCaslin, California Institute of Technology, examined the place of access...
This article seeks to explore the impact of individual patrons on the interlibrary loan (ILL) service, based on their request volumes. In this study the author sought to gain a better understanding of the number of requests patrons were placing individually and see if an in-depth analysis would...
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