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Business process analysis and process mining, particularly within the health care domain, remain under-utilized. Applied research that employs such techniques to routinely collected health care data enables stakeholders to empirically investigate care as it is delivered by different health...
Artful processes are those processes in which the experience, intuition, and knowledge of the actors are the key factors in determining the decision making. They are typically carried out by the knowledge workers, such as professors, managers, and researchers. They are often scarcely formalized...
This introduction to the special issue on Business Process Intelligence (BPI) discusses the relation between data and processes. The recent attention for Big Data illustrates that organizations are aware of the potential of the torrents of data generated by today's information systems. However,...
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