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THE EXPANSION OF DIGITALLY MEDIATED LABOR: PLATFORM-BASED ECONOMY, TECHNOLOGY-DRIVEN SHIFTS IN EMPLOYMENT, AND THE NOVEL MODES OF SERVICE WORK

THE EXPANSION OF DIGITALLY MEDIATED LABOR: PLATFORM-BASED ECONOMY, TECHNOLOGY-DRIVEN SHIFTS IN... This article reviews and advances existing literature concerning digital trust and reputation systems in the sharing economy. Building our argument by drawing on data collected from Edelman Intelligence, EY, Morning Consult, RSA/Ipsos MORI, Upwork, and YouGov Omnibus, we performed analyses and made estimates regarding how gig workers view their jobs, the level of satisfaction with different aspects of gig economy, proportion of satisfied with work-related benefits by type of gig economy activity, what motivates gig workers, attitudes towards contingent workers, and top reasons for freelancing. JEL codes: L14; L86 Keywords: collaborative consumption; digital trust; reputation system; sharing economy http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Self-Governance and Management Economics Addleton Academic Publishers

THE EXPANSION OF DIGITALLY MEDIATED LABOR: PLATFORM-BASED ECONOMY, TECHNOLOGY-DRIVEN SHIFTS IN EMPLOYMENT, AND THE NOVEL MODES OF SERVICE WORK

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Publisher
Addleton Academic Publishers
Copyright
© 2009 Addleton Academic Publishers
ISSN
2329-4175
eISSN
2377-0996
Publisher site
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Abstract

This article reviews and advances existing literature concerning digital trust and reputation systems in the sharing economy. Building our argument by drawing on data collected from Edelman Intelligence, EY, Morning Consult, RSA/Ipsos MORI, Upwork, and YouGov Omnibus, we performed analyses and made estimates regarding how gig workers view their jobs, the level of satisfaction with different aspects of gig economy, proportion of satisfied with work-related benefits by type of gig economy activity, what motivates gig workers, attitudes towards contingent workers, and top reasons for freelancing. JEL codes: L14; L86 Keywords: collaborative consumption; digital trust; reputation system; sharing economy

Journal

Journal of Self-Governance and Management Economics – Addleton Academic Publishers

Published: Jan 1, 2019

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