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This research synthesizes existing studies and investigates whether cognitive technology-driven automation leads to economic growth. Using and replicating data from Gartner CIO, UNESCO Institute for Statistics, PwC, and Statista, we performed analyses and made estimates regarding gross expenditure on R and D as of GDP (2018), adoption of specific artificial intelligence use cases (by category), impact of technologies on the IT department, and key concerns associated with AIbased customer service. JEL codes: E24; J21; J54; J64 Keywords: cognitive technology-driven automation; economic growth
Journal of Self-Governance and Management Economics – Addleton Academic Publishers
Published: Jan 1, 2017
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