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Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses

Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Marketing CrossRef

Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses

Journal of Marketing , Volume 54 (2): 69 – Apr 1, 1990

Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses

Journal of Marketing , Volume 54 (2): 69 – Apr 1, 1990

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Publisher
CrossRef
ISSN
0022-2429
DOI
10.2307/1251871
Publisher site
See Article on Publisher Site

Abstract

Journal

Journal of MarketingCrossRef

Published: Apr 1, 1990

There are no references for this article.