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Investigating the role of customer churn in the optimal allocation of offensive and defensive advertising: the case of the competitive growing market

Investigating the role of customer churn in the optimal allocation of offensive and defensive... AbstractThe paper investigates the optimal allocation between defensive and offensive advertising efforts in a dynamic, growing market in which two companies are competing for market share. The study described in this paper extends the existing literature on dynamic advertising competition by considering a market that is in the growth phase and by including the heterogeneous decay rate of market share. A modified Lanchester is employed to describe the dynamics of market share by model. The goal of companies operating in this domain is to maximize their profits over a finite decision horizon. Based on the differential game approach the Markovian Nash strategies for offensive and defensive advertising activities are determined. Additionally, an analysis of the extent to which this solution is sensitive to changes in potential market and the rate of customer churn is made. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Economics and Business Review de Gruyter

Investigating the role of customer churn in the optimal allocation of offensive and defensive advertising: the case of the competitive growing market

Economics and Business Review , Volume 4 (2): 21 – Jun 1, 2018

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References (47)

Publisher
de Gruyter
Copyright
© 2018 Dominika Machowska, published by Sciendo
eISSN
2450-0097
DOI
10.18559/ebr.2018.2.1
Publisher site
See Article on Publisher Site

Abstract

AbstractThe paper investigates the optimal allocation between defensive and offensive advertising efforts in a dynamic, growing market in which two companies are competing for market share. The study described in this paper extends the existing literature on dynamic advertising competition by considering a market that is in the growth phase and by including the heterogeneous decay rate of market share. A modified Lanchester is employed to describe the dynamics of market share by model. The goal of companies operating in this domain is to maximize their profits over a finite decision horizon. Based on the differential game approach the Markovian Nash strategies for offensive and defensive advertising activities are determined. Additionally, an analysis of the extent to which this solution is sensitive to changes in potential market and the rate of customer churn is made.

Journal

Economics and Business Reviewde Gruyter

Published: Jun 1, 2018

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