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An investigation of information technology investments on buyer‐supplier relationship and supply chain dynamics

An investigation of information technology investments on buyer‐supplier relationship and supply... Purpose – The objective of this paper is to identify the nature of interactive feedback relationships among information technology (IT) deployment, buyer‐supplier relationship, and supply chain structure, and also to ascertain whether or not there exists a significant effect from product customization level on such interactive feedback relationships. Design/methodology/approach – Based on this identification through the utilization of the system dynamics methodology, one of the dynamic simulation methods, we can attempt to suggest a set of advisable SCM strategies for effective IT investment and deployment. Findings – Investigating the responses of IT level according to the dynamic changes of product customization level, buyer‐supplier relationship, and supply chain structural issues is a requisite first step. This would be helpful in suggesting a dynamic E‐technology investment and adoption model appropriate for integrated supply chain management. Originality/value – The insights developed in this paper should provide theoretical foundations and practical guidelines as to the role and function of B‐to‐B electronic commerce for efficient supply chain integration. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Asian Journal on Quality Emerald Publishing

An investigation of information technology investments on buyer‐supplier relationship and supply chain dynamics

Soo Wook Kim
Asian Journal on Quality , Volume 13 (3): 18 – Nov 23, 2012
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18 pages

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Publisher
Emerald Publishing
Copyright
Copyright © 2012 Emerald Group Publishing Limited. All rights reserved.
ISSN
1598-2688
DOI
10.1108/15982681211287793
Publisher site
See Article on Publisher Site

Abstract

Purpose – The objective of this paper is to identify the nature of interactive feedback relationships among information technology (IT) deployment, buyer‐supplier relationship, and supply chain structure, and also to ascertain whether or not there exists a significant effect from product customization level on such interactive feedback relationships. Design/methodology/approach – Based on this identification through the utilization of the system dynamics methodology, one of the dynamic simulation methods, we can attempt to suggest a set of advisable SCM strategies for effective IT investment and deployment. Findings – Investigating the responses of IT level according to the dynamic changes of product customization level, buyer‐supplier relationship, and supply chain structural issues is a requisite first step. This would be helpful in suggesting a dynamic E‐technology investment and adoption model appropriate for integrated supply chain management. Originality/value – The insights developed in this paper should provide theoretical foundations and practical guidelines as to the role and function of B‐to‐B electronic commerce for efficient supply chain integration.

Journal

Asian Journal on Quality – Emerald Publishing

Published: Nov 23, 2012

Keywords: Supply chain management; Buyers; Suppliers; Information technology; Feedback; IT investment; Buyer‐supplier relationship; Supply chain structure; Product customization level; Feedback relationship; System dynamics

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