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Remote working challenges and solutions: insights from SMEs in Bangladesh during the COVID-19 pandemic

Remote working challenges and solutions: insights from SMEs in Bangladesh during the COVID-19... The impact of global COVID-19 pandemic, both in health and economic terms is becoming clearer. This article critically explores the challenges in implementing remote working practices in small and medium enterprises (SMEs) and the solutions during the COVID-19 pandemic lockdown in Bangladesh. Based on the qualitative approach, interviewing 14 participants from SME owners, consultants, government officials and professors, we found several challenges such as financial constraints, bureaucracy, lack of knowledge and interest, communication problem, high employee turnover and difficulty to find trustworthy employee implementing remote working practices. The study also advanced some solutions such as convincing the benefits of remote working practices, government rules, financial incentives, training and IT courses, remote (online) classes in universities, and in implementing remote working practices in the SMEs not only during COVID-19 pandemic but also for the long-term. These have several implications regarding SMEs performances and worker benefits. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Quality and Innovation Inderscience Publishers

Remote working challenges and solutions: insights from SMEs in Bangladesh during the COVID-19 pandemic

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd
ISSN
1756-6975
eISSN
1756-6983
DOI
10.1504/IJQI.2021.117186
Publisher site
See Article on Publisher Site

Abstract

The impact of global COVID-19 pandemic, both in health and economic terms is becoming clearer. This article critically explores the challenges in implementing remote working practices in small and medium enterprises (SMEs) and the solutions during the COVID-19 pandemic lockdown in Bangladesh. Based on the qualitative approach, interviewing 14 participants from SME owners, consultants, government officials and professors, we found several challenges such as financial constraints, bureaucracy, lack of knowledge and interest, communication problem, high employee turnover and difficulty to find trustworthy employee implementing remote working practices. The study also advanced some solutions such as convincing the benefits of remote working practices, government rules, financial incentives, training and IT courses, remote (online) classes in universities, and in implementing remote working practices in the SMEs not only during COVID-19 pandemic but also for the long-term. These have several implications regarding SMEs performances and worker benefits.

Journal

International Journal of Quality and InnovationInderscience Publishers

Published: Jan 1, 2021

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