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Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior

Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned... Information systems (IS) cannot be effective unless they are used. However, people sometimes do not use systems that could potentially increase their performance. This study compares two models that predict an individual's intention to use an IS: the technology acceptance model (TAM) and the theory of planned behavior (TPB). The comparison was designed to be as fair as possible, not favoring one model over the other. Both TAM and TPB predicted intention to use an IS quite well, with TAM having a slight empirical advantage. TAM is easier to apply, but only supplies very general information on users' opinions about a system. TPB provides more specific information that can better guide development. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Information Systems Research INFORMS

Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior

Information Systems Research , Volume 2 (3): 19 – Sep 1, 1991
19 pages

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Publisher
INFORMS
Copyright
Copyright © INFORMS
Subject
Research Article
ISSN
1047-7047
eISSN
1526-5536
DOI
10.1287/isre.2.3.173
Publisher site
See Article on Publisher Site

Abstract

Information systems (IS) cannot be effective unless they are used. However, people sometimes do not use systems that could potentially increase their performance. This study compares two models that predict an individual's intention to use an IS: the technology acceptance model (TAM) and the theory of planned behavior (TPB). The comparison was designed to be as fair as possible, not favoring one model over the other. Both TAM and TPB predicted intention to use an IS quite well, with TAM having a slight empirical advantage. TAM is easier to apply, but only supplies very general information on users' opinions about a system. TPB provides more specific information that can better guide development.

Journal

Information Systems ResearchINFORMS

Published: Sep 1, 1991

Keywords: Keywords : user behavior ; user acceptance ; user attitudes ; laboratory experiment

There are no references for this article.