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Examining person-centred maternal care services at the Princess Christian Maternity Hospital, Freetown, Sierra Leone

Examining person-centred maternal care services at the Princess Christian Maternity Hospital,... BackgroundThe World Health Organization includes women's experiences of care and person-centred outcomes as primary components in their quality-of-care framework for maternal and newborn health. Patients' perceptions of quality of care indicate how well health systems meet patients' expectations, as well as their level of trust in the system.MethodsThis study was a cross-sectional examination of person-centred maternal care service delivery, from the perspective of women who used the services of the Princess Christian Maternity Hospital in Sierra Leone. The care was measured using the person-centred maternity care survey, which was administered to 100 women at the hospital.ResultsPerson-centred maternal care was found to be lacking in patient–provider interactions, especially in the areas of communication, autonomy and dignity and respect.ConclusionsThis study provides evidence regarding the extent to which person-centred maternity care is delivered at the Princess Christian Maternity Hospital. The findings could be used to target interventions to improve patient satisfaction and quality of care at the Princess Christian Maternity Hospital. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png African Journal of Midwifery and Women's Health Mark Allen Group

Examining person-centred maternal care services at the Princess Christian Maternity Hospital, Freetown, Sierra Leone

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Publisher
Mark Allen Group
Copyright
Copyright © 2022 MA Healthcare Limited
ISSN
1759-7374
eISSN
2052-4293
DOI
10.12968/ajmw.2021.0035
Publisher site
See Article on Publisher Site

Abstract

BackgroundThe World Health Organization includes women's experiences of care and person-centred outcomes as primary components in their quality-of-care framework for maternal and newborn health. Patients' perceptions of quality of care indicate how well health systems meet patients' expectations, as well as their level of trust in the system.MethodsThis study was a cross-sectional examination of person-centred maternal care service delivery, from the perspective of women who used the services of the Princess Christian Maternity Hospital in Sierra Leone. The care was measured using the person-centred maternity care survey, which was administered to 100 women at the hospital.ResultsPerson-centred maternal care was found to be lacking in patient–provider interactions, especially in the areas of communication, autonomy and dignity and respect.ConclusionsThis study provides evidence regarding the extent to which person-centred maternity care is delivered at the Princess Christian Maternity Hospital. The findings could be used to target interventions to improve patient satisfaction and quality of care at the Princess Christian Maternity Hospital.

Journal

African Journal of Midwifery and Women's HealthMark Allen Group

Published: Jan 1, 1

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