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The Use of a Call-in Number in Telephone Surveys*

The Use of a Call-in Number in Telephone Surveys* An 800 call-in number was left on answering machines or with household members to facilitate interviewing for the second wave of a small panel study. The technique helped in interviewing young adult panel members; 11.6 percent of the completed interviews came from call-ins over the 800 line during the three week calling period. Based on this study, it appears that a toll free call-in number can facilitate interviewing, especially in a panel study. Future studies are needed to establish an experimental design to test the effectiveness of the call-in technique on larger and more varied samples for longer calling periods. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Applied Sociology SAGE

The Use of a Call-in Number in Telephone Surveys*

Crull, Sue R.; Moore, Robert J.
Journal of Applied Sociology , Volume os-20 (2): 7 – Sep 1, 2003
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Publisher
SAGE
Copyright
© 2003 Association for Applied Social Science
ISSN
0749-0232
eISSN
1937-0245
DOI
10.1177/19367244032000206
Publisher site
See Article on Publisher Site

Abstract

An 800 call-in number was left on answering machines or with household members to facilitate interviewing for the second wave of a small panel study. The technique helped in interviewing young adult panel members; 11.6 percent of the completed interviews came from call-ins over the 800 line during the three week calling period. Based on this study, it appears that a toll free call-in number can facilitate interviewing, especially in a panel study. Future studies are needed to establish an experimental design to test the effectiveness of the call-in technique on larger and more varied samples for longer calling periods.

Journal

Journal of Applied Sociology – SAGE

Published: Sep 1, 2003

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