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A Critical Public Relations Approach to Crisis Communication and ManagementCommunication Practice and Institutional Power: Discursive Representations of Crisis Response in the MH370 Disappearance

A Critical Public Relations Approach to Crisis Communication and Management: Communication... [This chapter analyses the discursive representations of crisis response during the MH370 crisis, which was issued by Malaysia Airlines and the Malaysian establishment in the official statements between 2014 and 2018 in order to resolve and hopefully recover from the crisis. Similar to the situation in Chap. 4, the analyses are divided into four specific phases: immediate response, SAR operation and investigation, discovery of the first debris and final suspension, with 19 texts from MAS in Period One, 23 texts from MAS and 35 texts from GOV in Period Two, 3 and 8 texts in Period Three, respectively, and 5 texts from GOV in Period Four (all as joint statements).] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

A Critical Public Relations Approach to Crisis Communication and ManagementCommunication Practice and Institutional Power: Discursive Representations of Crisis Response in the MH370 Disappearance

Part of the The M.A.K. Halliday Library Functional Linguistics Series Book Series
Wang, Huabin
Springer Journals — Oct 20, 2022
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Publisher
Springer Nature Singapore
Copyright
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2022
ISBN
978-981-19-6257-8
Pages
131 –184
DOI
10.1007/978-981-19-6258-5_5
Publisher site
See Chapter on Publisher Site

Abstract

[This chapter analyses the discursive representations of crisis response during the MH370 crisis, which was issued by Malaysia Airlines and the Malaysian establishment in the official statements between 2014 and 2018 in order to resolve and hopefully recover from the crisis. Similar to the situation in Chap. 4, the analyses are divided into four specific phases: immediate response, SAR operation and investigation, discovery of the first debris and final suspension, with 19 texts from MAS in Period One, 23 texts from MAS and 35 texts from GOV in Period Two, 3 and 8 texts in Period Three, respectively, and 5 texts from GOV in Period Four (all as joint statements).]

Published: Oct 20, 2022

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