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[The Performance Planning form in Appendix III is discussed and the importance of evaluating the customer relationship as a totality (accounts plus loans, fee income, etc) is stressed. Loan income must always be adjusted for past dues in order that Loan Officers monitor the performance of their portfolio and be held accountable for non-performing loans.]
Published: Nov 5, 2015
Keywords: Current Account; Saving Account; Loan Portfolio; Banking Relationship; Loan Officer
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