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In search of effective control of the police, several countries have created civilian review boards. The Philippines recently adopted such an approach by establishing the People’s Law Enforcement Board (PLEB). The board is envisioned to enable citizens to participate in the process of police control. This study examines the perceptions of complainants about the board in a metropolitan area in the Philippines. Using surveys, the study aims to determine the integrity, legitimacy, and efficiency of the board as well as the satisfaction of complainants with the review board. The findings suggest that complainants were highly satisfied with the People’s Law Enforcement Board. Complainants also showed great concern for the legitimacy of the board and the timely resolutions of their cases. In addition, the study confirms previous studies’ findings on the predominant influence of case outcomes on complainants’ satisfaction.
Asian Journal of Criminology – Springer Journals
Published: Mar 11, 2008
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