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[In my 2013 book, Orchestrating Human-Centered Design, I was already advocating the need to take into account complexity science and problem-solving techniques to streamline unusual situations where commonly accepted procedures no longer work. This book expands most concepts and methods based on cognitive engineering to a new set based on current developments of human systems integration (HSI). Furthermore, based on experience, “experience-based common sense” (i.e., what I also called educated common sense), must prevail and is appropriately combined with real-world data. This approach is called abduction (Peirce in Collected papers of Charles Sanders Peirce (1931–1958) In: Hartshorne C, Weiss P, Burks A (eds) Harvard University Press, Cambridge, MA), a logical inference mechanism that requires us to anticipate possible futures, choose one, and demonstrate that we can reach it using the means available as well as other ones we develop.]
Published: Jun 20, 2021
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