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E-Government Strategy, ICT and Innovation for Citizen EngagementSix Good Practice Case Studies

E-Government Strategy, ICT and Innovation for Citizen Engagement: Six Good Practice Case Studies [Local e-governments provide citizens with opportunities to understand broad policy issues by facilitating active discussions and encouraging participation in public administration. By inviting citizens to voice their opinions on policy issues and ultimately have these opinions reflected in the city’s policymaking process, e-government can contribute to the production of better policies for citizens. Services for citizen customers are based on satisfying the diverse demands of individual citizens and incorporating citizens’ opinions, imaginations, and creativity into e-government operations. Also, this service provides people with the most convenient public services by enabling them to gain access to the services whenever and wherever they want.] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

E-Government Strategy, ICT and Innovation for Citizen EngagementSix Good Practice Case Studies

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Publisher
Springer New York
Copyright
© The Author(s) 2015
ISBN
978-1-4939-3348-8
Pages
45 –102
DOI
10.1007/978-1-4939-3350-1_4
Publisher site
See Chapter on Publisher Site

Abstract

[Local e-governments provide citizens with opportunities to understand broad policy issues by facilitating active discussions and encouraging participation in public administration. By inviting citizens to voice their opinions on policy issues and ultimately have these opinions reflected in the city’s policymaking process, e-government can contribute to the production of better policies for citizens. Services for citizen customers are based on satisfying the diverse demands of individual citizens and incorporating citizens’ opinions, imaginations, and creativity into e-government operations. Also, this service provides people with the most convenient public services by enabling them to gain access to the services whenever and wherever they want.]

Published: Feb 9, 2016

Keywords: United Arab Emirate; Government Service; African Union; Chief Information Officer; Prosecution Service

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