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Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work

Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work No work is inherently either visible or invisible. We always “see” work through a selection of indicators: straining muscles, finished artifacts, a changed state of affairs. The indicators change with context, and that context becomes a negotiation about the relationship between visible and invisible work. With shifts in industrial practice these negotiations require longer chains of inference and representation, and may become solely abstract. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Computer Supported Cooperative Work (CSCW) Springer Journals

Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work

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References (85)

Publisher
Springer Journals
Copyright
Copyright © 1999 by Kluwer Academic Publishers
Subject
Computer Science; Computer Science, general; User Interfaces and Human Computer Interaction; Psychology, general; Social Sciences, general
ISSN
0925-9724
eISSN
1573-7551
DOI
10.1023/A:1008651105359
Publisher site
See Article on Publisher Site

Abstract

No work is inherently either visible or invisible. We always “see” work through a selection of indicators: straining muscles, finished artifacts, a changed state of affairs. The indicators change with context, and that context becomes a negotiation about the relationship between visible and invisible work. With shifts in industrial practice these negotiations require longer chains of inference and representation, and may become solely abstract.

Journal

Computer Supported Cooperative Work (CSCW)Springer Journals

Published: Oct 2, 2004

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