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Software Sourcing in the Age of OpenCrowdsourcing

Software Sourcing in the Age of Open: Crowdsourcing [In this chapter we investigate the crowdsourcing phenomenon through a case study of a multinational company who embarked on a significant crowdsourcing software development initiative. Most studies aim to explain crowdsourcing by describing successful cases (e.g., Brabham 2008); as a result, there has been little attention to the challenges that may arise. Further research is therefore needed to better understand the limits of crowdsourcing software development. This chapter presents an in-depth industry case study of crowdsourcing software development at a multinational corporation. The goal is to shed light on the key issues in crowdsourcing that are relevant to software development. The study reveals a number of challenges that the case study organization encountered. In previous work (Stol and Fitzgerald 2014a, b), we drew on the crowdsourcing literature to synthesize a set of six cues which have particular relevance in a crowdsourcing software development context:] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Software Sourcing in the Age of OpenCrowdsourcing

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Publisher
Springer International Publishing
Copyright
© The Author(s) 2015
ISBN
978-3-319-17265-1
Pages
45 –60
DOI
10.1007/978-3-319-17266-8_4
Publisher site
See Chapter on Publisher Site

Abstract

[In this chapter we investigate the crowdsourcing phenomenon through a case study of a multinational company who embarked on a significant crowdsourcing software development initiative. Most studies aim to explain crowdsourcing by describing successful cases (e.g., Brabham 2008); as a result, there has been little attention to the challenges that may arise. Further research is therefore needed to better understand the limits of crowdsourcing software development. This chapter presents an in-depth industry case study of crowdsourcing software development at a multinational corporation. The goal is to shed light on the key issues in crowdsourcing that are relevant to software development. The study reveals a number of challenges that the case study organization encountered. In previous work (Stol and Fitzgerald 2014a, b), we drew on the crowdsourcing literature to synthesize a set of six cues which have particular relevance in a crowdsourcing software development context:]

Published: Mar 5, 2015

Keywords: Software Development; Software Development Process; Customer Engagement; Task Decomposition; Software Engineering Research

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