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[Stereotypes and bias are pervasive, in society as in the workplace. Diversity, inclusion and equity appear self-evident objectives, but until challenged, they are often taken for granted. Values like respect are lauded, but their application is often selective. “One man’s freedom becomes another’s burden” when a powerful ingroup utters fine words without considering the interests of a marginalised outgroup. Words are not enough, nor policies, audits or monitoring and control systems. D&I requires culture change, a break with past narratives and new relationships. D&I is not a risk management process; it is a continuous human process. Success depends on its implementation, be it superficial or embedded throughout the organisation. Executives walk the talk, but how do you make everyone comply? Culture change involves a highly complex re-education of group ethics. It can only succeed if expected behaviours are explicit and role-modelled by leadership and supported by reward policies. D&I programmes must go beyond words; they must encompass every aspect of decision-making in the firm. There can be no half measures.]
Published: Sep 29, 2022
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