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A peer-to-peer service approach in academic libraries

A peer-to-peer service approach in academic libraries Abstract The role of the student worker is expanding in academic libraries. Their unique perspectives add valuable insights to the design and delivery of library services, project development, outreach activities, and operational planning. Student-workers gain internal and external benefits from working in peer-to-peer learning environments which also inform library managers of ways to improve library operations. The peer-to-peer service model is a framework that library managers can use to facilitate peer-to-peer learning. Lessons learned in expanding the role of the student worker through a peer-to-peer service model are shared and should be considered when creating experiential and operational support for library services. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

A peer-to-peer service approach in academic libraries

Journal Of Access Services , Volume 18 (3): 24 – Jul 3, 2021

A peer-to-peer service approach in academic libraries

Journal Of Access Services , Volume 18 (3): 24 – Jul 3, 2021

Abstract

Abstract The role of the student worker is expanding in academic libraries. Their unique perspectives add valuable insights to the design and delivery of library services, project development, outreach activities, and operational planning. Student-workers gain internal and external benefits from working in peer-to-peer learning environments which also inform library managers of ways to improve library operations. The peer-to-peer service model is a framework that library managers can use to facilitate peer-to-peer learning. Lessons learned in expanding the role of the student worker through a peer-to-peer service model are shared and should be considered when creating experiential and operational support for library services.

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References (10)

Publisher
Taylor & Francis
Copyright
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2021.1924065
Publisher site
See Article on Publisher Site

Abstract

Abstract The role of the student worker is expanding in academic libraries. Their unique perspectives add valuable insights to the design and delivery of library services, project development, outreach activities, and operational planning. Student-workers gain internal and external benefits from working in peer-to-peer learning environments which also inform library managers of ways to improve library operations. The peer-to-peer service model is a framework that library managers can use to facilitate peer-to-peer learning. Lessons learned in expanding the role of the student worker through a peer-to-peer service model are shared and should be considered when creating experiential and operational support for library services.

Journal

Journal Of Access ServicesTaylor & Francis

Published: Jul 3, 2021

Keywords: Academic library; library management; peer-assisted learning; peer-to-peer service; student workers; tiered service

There are no references for this article.