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A Review of “Lean Library Management: Eleven Strategies for Reducing Costs and Improving Customer Services”

A Review of “Lean Library Management: Eleven Strategies for Reducing Costs and Improving Customer... Reviews and Remarks 139 at length a variety of strategies for success in social media, including many helpful examples of what could be done, why it worked or didn’t, and how it could have been done better. This is followed by the obligatory chapter on evaluation—it’s something that you just have to do—and then a chapter on deciding whether the effort you are investing is worth it or not. A three- page bibliography provides a wealth of additional readings on closely related topics. Frankly, I think there is a real need for a book like this, and after reading it, I now understand why my own library’s Facebook page has gone nowhere. I intend to put many of Solomon’s ideas into practice, so that we can start getting the bang for the buck that we have been seeking for a couple of years now. This book is highly recommended for all types of libraries. Reviewed by Carol Goodson Head, Library Access Services University of West Georgia E-mail: cgoodson@westga.edu Huber, J. J. 2011. Lean Library Management: Eleven Strategies for Reduc- ing Costs and Improving Customer Services. New York, NY: Neal-Schuman Publishers, Inc. When I first picked up the book Lean http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

A Review of “Lean Library Management: Eleven Strategies for Reducing Costs and Improving Customer Services”

Journal Of Access Services , Volume 8 (3): 2 – Jul 1, 2011
2 pages

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Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2011.579761
Publisher site
See Article on Publisher Site

Abstract

Reviews and Remarks 139 at length a variety of strategies for success in social media, including many helpful examples of what could be done, why it worked or didn’t, and how it could have been done better. This is followed by the obligatory chapter on evaluation—it’s something that you just have to do—and then a chapter on deciding whether the effort you are investing is worth it or not. A three- page bibliography provides a wealth of additional readings on closely related topics. Frankly, I think there is a real need for a book like this, and after reading it, I now understand why my own library’s Facebook page has gone nowhere. I intend to put many of Solomon’s ideas into practice, so that we can start getting the bang for the buck that we have been seeking for a couple of years now. This book is highly recommended for all types of libraries. Reviewed by Carol Goodson Head, Library Access Services University of West Georgia E-mail: cgoodson@westga.edu Huber, J. J. 2011. Lean Library Management: Eleven Strategies for Reduc- ing Costs and Improving Customer Services. New York, NY: Neal-Schuman Publishers, Inc. When I first picked up the book Lean

Journal

Journal Of Access ServicesTaylor & Francis

Published: Jul 1, 2011

There are no references for this article.