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A Step-by-Step Approach to Using the SAS™ System for Factor Analysis and Structural Equation Modeling

A Step-by-Step Approach to Using the SAS™ System for Factor Analysis and Structural Equation... BOOK REVIEWS AT&T, Parke-Davis, and United Van Lines. Milliken is a particularly use- situations such as interlaboratory surveys. The chemometrics community ful industrial example a:< a Baldrige winner that moved beyond its 1980s often uses procedures such as principal-components analysis (PCA) and focus on conformance (quality through statistical process control to ex- partial least squares, which are approximarions to the factor and structural- cellence as one of the first companies to manage customer values. AT&T equations models. The well-developed methodology described in this book involves both products and services and moved from excellence in measur- could benefit many applications in the physical sciences. ing customer satisfaction to successfully using the information to improve Chapters l-3 deal with exploratory analysis, beginning with PCA and its internal processes, create customer value, and achieve continued suc- followed by exploratory factor analysis. Both of these procedures provide cess in business results. One understands here the importance of customer clues about the number and nature of the latent variables that describe focus groups for learning what attributes are important for adding value the population. The author does a good job of describing the basic proce- in services, of comparing to what competitors can do, http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Technometrics Taylor & Francis

A Step-by-Step Approach to Using the SAS™ System for Factor Analysis and Structural Equation Modeling

Technometrics , Volume 38 (3): 2 – Aug 1, 1996

A Step-by-Step Approach to Using the SAS™ System for Factor Analysis and Structural Equation Modeling

Technometrics , Volume 38 (3): 2 – Aug 1, 1996

Abstract

BOOK REVIEWS AT&T, Parke-Davis, and United Van Lines. Milliken is a particularly use- situations such as interlaboratory surveys. The chemometrics community ful industrial example a:< a Baldrige winner that moved beyond its 1980s often uses procedures such as principal-components analysis (PCA) and focus on conformance (quality through statistical process control to ex- partial least squares, which are approximarions to the factor and structural- cellence as one of the first companies to manage customer values. AT&T equations models. The well-developed methodology described in this book involves both products and services and moved from excellence in measur- could benefit many applications in the physical sciences. ing customer satisfaction to successfully using the information to improve Chapters l-3 deal with exploratory analysis, beginning with PCA and its internal processes, create customer value, and achieve continued suc- followed by exploratory factor analysis. Both of these procedures provide cess in business results. One understands here the importance of customer clues about the number and nature of the latent variables that describe focus groups for learning what attributes are important for adding value the population. The author does a good job of describing the basic proce- in services, of comparing to what competitors can do,

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References (6)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1537-2723
eISSN
0040-1706
DOI
10.1080/00401706.1996.10484524
Publisher site
See Article on Publisher Site

Abstract

BOOK REVIEWS AT&T, Parke-Davis, and United Van Lines. Milliken is a particularly use- situations such as interlaboratory surveys. The chemometrics community ful industrial example a:< a Baldrige winner that moved beyond its 1980s often uses procedures such as principal-components analysis (PCA) and focus on conformance (quality through statistical process control to ex- partial least squares, which are approximarions to the factor and structural- cellence as one of the first companies to manage customer values. AT&T equations models. The well-developed methodology described in this book involves both products and services and moved from excellence in measur- could benefit many applications in the physical sciences. ing customer satisfaction to successfully using the information to improve Chapters l-3 deal with exploratory analysis, beginning with PCA and its internal processes, create customer value, and achieve continued suc- followed by exploratory factor analysis. Both of these procedures provide cess in business results. One understands here the importance of customer clues about the number and nature of the latent variables that describe focus groups for learning what attributes are important for adding value the population. The author does a good job of describing the basic proce- in services, of comparing to what competitors can do,

Journal

TechnometricsTaylor & Francis

Published: Aug 1, 1996

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