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Connecting the Library's Patron Database to Campus Administrative Software: Simplifying the Library's Accounts Receivable Process

Connecting the Library's Patron Database to Campus Administrative Software: Simplifying the... This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts receivable process. Procedures for the Library collections process changed for both the Library and campus Accounts Receivable Department. Outcomes were summarily positive, resulting in reduced paperwork for both departments, more timely payment of fines, and fewer patrons sent to collections. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

Connecting the Library's Patron Database to Campus Administrative Software: Simplifying the Library's Accounts Receivable Process

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References (5)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2010.497070
Publisher site
See Article on Publisher Site

Abstract

This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts receivable process. Procedures for the Library collections process changed for both the Library and campus Accounts Receivable Department. Outcomes were summarily positive, resulting in reduced paperwork for both departments, more timely payment of fines, and fewer patrons sent to collections.

Journal

Journal Of Access ServicesTaylor & Francis

Published: Sep 20, 2010

Keywords: Accounts receivable; patron database; Innovative Interfaces; Banner

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