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Determining shelving accuracy via sampling in a community college library

Determining shelving accuracy via sampling in a community college library Abstract During the Fall 2017 semester, staff at the Hudson County Community College (HCCC), Library began to notice that many books listed as available in the catalog were often not being found on the shelves when patrons attempted to retrieve them. This situation puzzled library leadership because HCCC had recently conducted an inventory and removed all missing items from its holdings. To determine the cause of this discrepancy, HCCC staff decided to sample the library’s collection to determine if books were available at the expected locations. From this, the library found that a high percentage of its books were not present where they were expected to be. In response, library staff implemented a variety of changes to HCCC’s shelving and access services operations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Access Services Taylor & Francis

Determining shelving accuracy via sampling in a community college library

Journal of Access Services , Volume 17 (1): 11 – Jan 2, 2020
11 pages

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References (19)

Publisher
Taylor & Francis
Copyright
© 2019 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1536-7967
eISSN
1536-7975
DOI
10.1080/15367967.2019.1687308
Publisher site
See Article on Publisher Site

Abstract

Abstract During the Fall 2017 semester, staff at the Hudson County Community College (HCCC), Library began to notice that many books listed as available in the catalog were often not being found on the shelves when patrons attempted to retrieve them. This situation puzzled library leadership because HCCC had recently conducted an inventory and removed all missing items from its holdings. To determine the cause of this discrepancy, HCCC staff decided to sample the library’s collection to determine if books were available at the expected locations. From this, the library found that a high percentage of its books were not present where they were expected to be. In response, library staff implemented a variety of changes to HCCC’s shelving and access services operations.

Journal

Journal of Access ServicesTaylor & Francis

Published: Jan 2, 2020

Keywords: Access services; accuracy; sampling; shelving

There are no references for this article.