Emotional Intelligence as Organizational Communication: An Examination of the Construct

Abstract

A large volume of research on emotions in organizations has been produced in the last number of years. This important body of literature has one major limitation: There is no recognized framework from which the literature can be viewed in a holistic manner. This article creates such a framework by reconceptualizing emotional intelligence using a communication orientation. To accomplish this task, we discuss the strengths and limitations of current conceptualizations of emotional intelligence,...