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Mobility as a service, platform uses and social innovation: lessons from South America

Mobility as a service, platform uses and social innovation: lessons from South America Platforms are becoming integral elements of urban transport systems, and more recently, platform technology has dominated the debate in implementing Mobility as a Service (MaaS) structures. However, for all the arguments on the impact of platforms on the future of work, and the deterministic technological nature of MaaS discourse, little attention is paid to social engagement and how people use these technologies. This research focuses on how entrepreneurial communities using platforms can challenge preconceptions around what constitutes MaaS and introduce a narrative for achieving mobility justice goals. This paper seeks to broaden the discussion around designing a MaaS policy to include consideration of how urban and regional residents incorporate platforms into everyday mobility practices, and what this might mean for mobility justice. People’s everyday engagement with a range of mobility options and platforms provides insight into how MaaS policy may foster equitable transport outcomes for groups that may be overlooked, marginalised or unrecognised in wider debates. This research from South America which utilises a human-centred approach has significance for other contexts such as Australia, to inform future policy directions which aim to promote mobility justice values. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Australian Geographer Taylor & Francis

Mobility as a service, platform uses and social innovation: lessons from South America

Lozano Paredes, Luis Hernando
Australian Geographer , Volume OnlineFirst: 19 – Mar 8, 2023
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19 pages

Mobility as a service, platform uses and social innovation: lessons from South America

Abstract

Platforms are becoming integral elements of urban transport systems, and more recently, platform technology has dominated the debate in implementing Mobility as a Service (MaaS) structures. However, for all the arguments on the impact of platforms on the future of work, and the deterministic technological nature of MaaS discourse, little attention is paid to social engagement and how people use these technologies. This research focuses on how entrepreneurial communities using platforms can...
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Publisher
Taylor & Francis
Copyright
© 2023 Geographical Society of New South Wales Inc.
ISSN
1465-3311
eISSN
0004-9182
DOI
10.1080/00049182.2023.2182734
Publisher site
See Article on Publisher Site

Abstract

Platforms are becoming integral elements of urban transport systems, and more recently, platform technology has dominated the debate in implementing Mobility as a Service (MaaS) structures. However, for all the arguments on the impact of platforms on the future of work, and the deterministic technological nature of MaaS discourse, little attention is paid to social engagement and how people use these technologies. This research focuses on how entrepreneurial communities using platforms can challenge preconceptions around what constitutes MaaS and introduce a narrative for achieving mobility justice goals. This paper seeks to broaden the discussion around designing a MaaS policy to include consideration of how urban and regional residents incorporate platforms into everyday mobility practices, and what this might mean for mobility justice. People’s everyday engagement with a range of mobility options and platforms provides insight into how MaaS policy may foster equitable transport outcomes for groups that may be overlooked, marginalised or unrecognised in wider debates. This research from South America which utilises a human-centred approach has significance for other contexts such as Australia, to inform future policy directions which aim to promote mobility justice values.

Journal

Australian Geographer – Taylor & Francis

Published: Mar 8, 2023

Keywords: Mobility-as-a-Service; entrepreneurial communities; mobility justice; social innovation; platform communities; platform urbanism

References

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