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Opportunities for Reference Services after Covid-19

Opportunities for Reference Services after Covid-19 Abstract There is something to be learned from how academic library reference services adapted to providing accurate and timely information to students, faculty, staff, and other users during a global pandemic. In this spirit I present, in increasing order of importance, three specific opportunities for reference services in a post Covid-19 world: evolution in technology, distributed staffing models, and measuring efficacy against student learning and success. Most importantly, reference services ought to adapt its core mission to one focused on student learning and success given the likely financial realities academia and academic libraries will face in a post Covid-19 environment. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Reference Services Quarterly Taylor & Francis

Opportunities for Reference Services after Covid-19

Internet Reference Services Quarterly , Volume 24 (3-4): 5 – May 13, 2021

Opportunities for Reference Services after Covid-19

Internet Reference Services Quarterly , Volume 24 (3-4): 5 – May 13, 2021

Abstract

Abstract There is something to be learned from how academic library reference services adapted to providing accurate and timely information to students, faculty, staff, and other users during a global pandemic. In this spirit I present, in increasing order of importance, three specific opportunities for reference services in a post Covid-19 world: evolution in technology, distributed staffing models, and measuring efficacy against student learning and success. Most importantly, reference services ought to adapt its core mission to one focused on student learning and success given the likely financial realities academia and academic libraries will face in a post Covid-19 environment.

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References (8)

Publisher
Taylor & Francis
Copyright
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1540-4749
eISSN
1087-5301
DOI
10.1080/10875301.2021.1910891
Publisher site
See Article on Publisher Site

Abstract

Abstract There is something to be learned from how academic library reference services adapted to providing accurate and timely information to students, faculty, staff, and other users during a global pandemic. In this spirit I present, in increasing order of importance, three specific opportunities for reference services in a post Covid-19 world: evolution in technology, distributed staffing models, and measuring efficacy against student learning and success. Most importantly, reference services ought to adapt its core mission to one focused on student learning and success given the likely financial realities academia and academic libraries will face in a post Covid-19 environment.

Journal

Internet Reference Services QuarterlyTaylor & Francis

Published: May 13, 2021

Keywords: Covid-19; Teaching and Learning; Assessment; Technology

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