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Our Year of Remote Reference: COVID19’s Impact on Reference Services and Librarians

Our Year of Remote Reference: COVID19’s Impact on Reference Services and Librarians Abstract After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Reference Services Quarterly Taylor & Francis

Our Year of Remote Reference: COVID19’s Impact on Reference Services and Librarians

Internet Reference Services Quarterly , Volume 25 (4): 18 – Oct 29, 2021

Our Year of Remote Reference: COVID19’s Impact on Reference Services and Librarians

Internet Reference Services Quarterly , Volume 25 (4): 18 – Oct 29, 2021

Abstract

Abstract After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them.

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References (29)

Publisher
Taylor & Francis
Copyright
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1540-4749
eISSN
1087-5301
DOI
10.1080/10875301.2021.1978031
Publisher site
See Article on Publisher Site

Abstract

Abstract After a full year of providing fully remote library reference due to the COVID-19 pandemic campus closures, this exploratory study looks at reference practices of libraries, and librarian response to those practices, at a large, urban, public university. This article focuses on the impact COVID-19 had on reference services themselves, as well as the perceptions of those who provide them.

Journal

Internet Reference Services QuarterlyTaylor & Francis

Published: Oct 29, 2021

Keywords: Chat reference; academic libraries; Covid-19; reference services; remote reference

There are no references for this article.