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Review for A Trauma-Informed Approach to Library Services

Review for A Trauma-Informed Approach to Library Services JOURNAL OF ACCESS SERVICES 2021, VOL. 18, NO. 2, 64 REVIEWS AND REMARKS Review for A Trauma-Informed Approach to Library Services,by Rebecca Tolley. With the book, A Trauma-Informed Approach to Library Services, Rebecca Tolley provides readers a detailed guide for developing more empathetic and inclusive library environ- ments. Based on the model of trauma-informed care, this type of service asks the library staff to assume the patron is more likely than not to have some history of trauma. Tolley begins with a thorough examination of trauma, what it entails, and how to identify it in its various forms. In so doing, she also explains Adverse Childhood Experiences or ACEs and how these can cause negative psychological and physical consequences throughout a per- son’s life. She uses her knowledge and expertise on the subject of trauma to offer up models for more user centered processes within libraries. Tolley even makes suggestions for the enhancement of physical space and governing staff appearances-all in an effort to put patrons more at ease. Programs for peer mentoring and the promotion of better workplace culture through the cultivation of trustworthy environments and transpar- ency are also encouraged. The pillars of trauma-informed care including safety, http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

Review for A Trauma-Informed Approach to Library Services

Journal Of Access Services , Volume 18 (2): 1 – Apr 3, 2021

Review for A Trauma-Informed Approach to Library Services

Journal Of Access Services , Volume 18 (2): 1 – Apr 3, 2021

Abstract

JOURNAL OF ACCESS SERVICES 2021, VOL. 18, NO. 2, 64 REVIEWS AND REMARKS Review for A Trauma-Informed Approach to Library Services,by Rebecca Tolley. With the book, A Trauma-Informed Approach to Library Services, Rebecca Tolley provides readers a detailed guide for developing more empathetic and inclusive library environ- ments. Based on the model of trauma-informed care, this type of service asks the library staff to assume the patron is more likely than not to have some history of trauma. Tolley begins with a thorough examination of trauma, what it entails, and how to identify it in its various forms. In so doing, she also explains Adverse Childhood Experiences or ACEs and how these can cause negative psychological and physical consequences throughout a per- son’s life. She uses her knowledge and expertise on the subject of trauma to offer up models for more user centered processes within libraries. Tolley even makes suggestions for the enhancement of physical space and governing staff appearances-all in an effort to put patrons more at ease. Programs for peer mentoring and the promotion of better workplace culture through the cultivation of trustworthy environments and transpar- ency are also encouraged. The pillars of trauma-informed care including safety,

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Publisher
Taylor & Francis
Copyright
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2021.1914633
Publisher site
See Article on Publisher Site

Abstract

JOURNAL OF ACCESS SERVICES 2021, VOL. 18, NO. 2, 64 REVIEWS AND REMARKS Review for A Trauma-Informed Approach to Library Services,by Rebecca Tolley. With the book, A Trauma-Informed Approach to Library Services, Rebecca Tolley provides readers a detailed guide for developing more empathetic and inclusive library environ- ments. Based on the model of trauma-informed care, this type of service asks the library staff to assume the patron is more likely than not to have some history of trauma. Tolley begins with a thorough examination of trauma, what it entails, and how to identify it in its various forms. In so doing, she also explains Adverse Childhood Experiences or ACEs and how these can cause negative psychological and physical consequences throughout a per- son’s life. She uses her knowledge and expertise on the subject of trauma to offer up models for more user centered processes within libraries. Tolley even makes suggestions for the enhancement of physical space and governing staff appearances-all in an effort to put patrons more at ease. Programs for peer mentoring and the promotion of better workplace culture through the cultivation of trustworthy environments and transpar- ency are also encouraged. The pillars of trauma-informed care including safety,

Journal

Journal Of Access ServicesTaylor & Francis

Published: Apr 3, 2021

There are no references for this article.