Street-level bureaucrats under COVID-19: Police officers’ responses in constrained settings
Abstract
AbstractThe COVID-19 poses unprecedented challenges for Street Level Bureaucrats (SLB). Whereas there are discussions about the pandemic impacts on health care workers, less is known about how it affects police officer’s responses. Drawing upon an inductive qualitative research that follows the ethnographic sensibility inspired approach on a major Brazilian police force, we argue that conflicts concerning political, occupational culture, and material dimensions can negatively affect...