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The development of intake procedure in a family counselling agency

The development of intake procedure in a family counselling agency Australian Journal of Social Work VOLUME 18, NUMBER 2 The Development of Intake Procedure in a Family Counselling Agency MARJORIE GLASSONl Intake procedure has been an integral part of several weeks before even initial assessment of the casework process for many years. However, their problems. The waiting list increased and its form varies with the emphasis, needs, and reached crisis proportions as the agency's em­ stage of development of each particular agency. phasis swung from a relief-giving service to a This article describes changes in the intake tech­ casework service in order to meet changed com­ nique within one agency, and the advantages of munity needs. the revised method. The intake worker is responsible for the ini­ The Citizens Welfare Service of Victoria tial assessment of all clients coming to the is a voluntary family service agency which em­ agency, whether by appointment or without ploys four social workers. The emphasis of work appointment. In addition, all telephone and let­ has increasingly focussed upon marital, adoles­ ter enquiries are taken by this social worker, cent, and general family problems. An 'open including enquiries and referrals from other ag­ door' policy has always been encouraged so that encies. Where assessment http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Australian Journal of Social Work Taylor & Francis

The development of intake procedure in a family counselling agency

Australian Journal of Social Work , Volume 18 (2): 5 – Aug 1, 1965

The development of intake procedure in a family counselling agency

Abstract

Australian Journal of Social Work VOLUME 18, NUMBER 2 The Development of Intake Procedure in a Family Counselling Agency MARJORIE GLASSONl Intake procedure has been an integral part of several weeks before even initial assessment of the casework process for many years. However, their problems. The waiting list increased and its form varies with the emphasis, needs, and reached crisis proportions as the agency's em­ stage of development of each particular agency. phasis swung from a...
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Publisher
Taylor & Francis
ISSN
0004-9565
DOI
10.1080/03124076508522533
Publisher site
See Article on Publisher Site

Abstract

Australian Journal of Social Work VOLUME 18, NUMBER 2 The Development of Intake Procedure in a Family Counselling Agency MARJORIE GLASSONl Intake procedure has been an integral part of several weeks before even initial assessment of the casework process for many years. However, their problems. The waiting list increased and its form varies with the emphasis, needs, and reached crisis proportions as the agency's em­ stage of development of each particular agency. phasis swung from a relief-giving service to a This article describes changes in the intake tech­ casework service in order to meet changed com­ nique within one agency, and the advantages of munity needs. the revised method. The intake worker is responsible for the ini­ The Citizens Welfare Service of Victoria tial assessment of all clients coming to the is a voluntary family service agency which em­ agency, whether by appointment or without ploys four social workers. The emphasis of work appointment. In addition, all telephone and let­ has increasingly focussed upon marital, adoles­ ter enquiries are taken by this social worker, cent, and general family problems. An 'open including enquiries and referrals from other ag­ door' policy has always been encouraged so that encies. Where assessment

Journal

Australian Journal of Social WorkTaylor & Francis

Published: Aug 1, 1965

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