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The effects of relocating the reference desk on the circulation desk

The effects of relocating the reference desk on the circulation desk Abstract In most libraries, the Circulation Desk and the Reference Desk have a complicated relationship. Their physical proximity to each other can affect where patrons go to get assistance and what kinds of questions they ask. Murphy Library at the University of Wisconsin—La Crosse has had the Reference Desk in three different locations in the last five years. In this article an analysis is provided that examines how the different locations have affected the nature and number of questions asked at the Circulation Desk. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

The effects of relocating the reference desk on the circulation desk

Journal Of Access Services , Volume 18 (3): 11 – Jul 3, 2021

The effects of relocating the reference desk on the circulation desk

Journal Of Access Services , Volume 18 (3): 11 – Jul 3, 2021

Abstract

Abstract In most libraries, the Circulation Desk and the Reference Desk have a complicated relationship. Their physical proximity to each other can affect where patrons go to get assistance and what kinds of questions they ask. Murphy Library at the University of Wisconsin—La Crosse has had the Reference Desk in three different locations in the last five years. In this article an analysis is provided that examines how the different locations have affected the nature and number of questions asked at the Circulation Desk.

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References (15)

Publisher
Taylor & Francis
Copyright
© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2021.1980728
Publisher site
See Article on Publisher Site

Abstract

Abstract In most libraries, the Circulation Desk and the Reference Desk have a complicated relationship. Their physical proximity to each other can affect where patrons go to get assistance and what kinds of questions they ask. Murphy Library at the University of Wisconsin—La Crosse has had the Reference Desk in three different locations in the last five years. In this article an analysis is provided that examines how the different locations have affected the nature and number of questions asked at the Circulation Desk.

Journal

Journal Of Access ServicesTaylor & Francis

Published: Jul 3, 2021

Keywords: Access services; circulation; user services

There are no references for this article.