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The Measurement of Job Satisfaction

The Measurement of Job Satisfaction Abstract This study investigates the effects of various dimensions on job satisfaction, using a sample of Turkish frontline employees in Northern Cyprus hotels as its setting. Results suggest that pay and supervision have significant positive effects on the job satisfaction of frontline employees, whereas the work itself and physical evidence do not have any significant relationship with job satisfaction. The implications of the results for hotel managers and public policy makers are discussed. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal Of Hospitality & Tourism Administration Taylor & Francis

The Measurement of Job Satisfaction


Abstract

Abstract This study investigates the effects of various dimensions on job satisfaction, using a sample of Turkish frontline employees in Northern Cyprus hotels as its setting. Results suggest that pay and supervision have significant positive effects on the job satisfaction of frontline employees, whereas the work itself and physical evidence do not have any significant relationship with job satisfaction. The implications of the results for hotel managers and public policy makers are discussed.

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References (65)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1525-6499
eISSN
1525-6480
DOI
10.1300/J149v04n01_04
Publisher site
See Article on Publisher Site

Abstract

Abstract This study investigates the effects of various dimensions on job satisfaction, using a sample of Turkish frontline employees in Northern Cyprus hotels as its setting. Results suggest that pay and supervision have significant positive effects on the job satisfaction of frontline employees, whereas the work itself and physical evidence do not have any significant relationship with job satisfaction. The implications of the results for hotel managers and public policy makers are discussed.

Journal

International Journal Of Hospitality & Tourism AdministrationTaylor & Francis

Published: Jan 1, 2003

Keywords: Job satisfaction; frontline employees; hotel industry; Northern Cyprus

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