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Updating Circulation Policy for the 21st Century

Updating Circulation Policy for the 21st Century In 2007, New York University's Bobst Library assembled a group of staff charged with suggesting improvements to circulation policy. As a result of these efforts many changes were implemented at the beginning of the 2007–2008 academic year, including extended loan periods and the elimination of routine daily overdue fines. The changes were subsequently evaluated during the 2008–2009 academic year and determined to improve user experience without adversely affecting the library collection. The changes remain policy to date. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal Of Access Services Taylor & Francis

Updating Circulation Policy for the 21st Century

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References (9)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1536-7975
eISSN
1536-7967
DOI
10.1080/15367967.2010.484787
Publisher site
See Article on Publisher Site

Abstract

In 2007, New York University's Bobst Library assembled a group of staff charged with suggesting improvements to circulation policy. As a result of these efforts many changes were implemented at the beginning of the 2007–2008 academic year, including extended loan periods and the elimination of routine daily overdue fines. The changes were subsequently evaluated during the 2008–2009 academic year and determined to improve user experience without adversely affecting the library collection. The changes remain policy to date.

Journal

Journal Of Access ServicesTaylor & Francis

Published: Jun 23, 2010

Keywords: Circulation; fines; customer service; assessment

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