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Advances in hospitality and leisure by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. (Amazon), ISBN 0‐7623‐1158‐4

Advances in hospitality and leisure by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No.... ADV ANCES IN HOSPITALITY AND LEISURE by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. US$95 (Amazon), ISBN 0-7623-1158-4. Advances in Hospitality and Leisure is a serial aimed at academics, postgraduate students and consultants interested in critical high-end research. As the brief introduction states, the purpose of the serial to ‘promote seminal and innovative research outputs . . . encourage researchers to investigate new research issues and problems that are critical but had been largely ignored’ (p. xiii). The volume contains four review articles and 12 empirical papers or research notes, which explore a very broad cross section of the hospitality and leisure industry. The review topics included: Servqual; burnout in management; measurement issues in leisure; and employee rights and privacy. The empirical papers and research notes involved: Delphi study of consumers of the future; constraints of seniors to the arts; price practices and consumer behaviour; participation of people with disabilities; market developments in hotels; supply chain management of airlines; trip satisfaction; attitudes to environment management; brand relationship quality scale; effects of the design of online information and customer satisfaction; links between gastronomy and heritage; and affects of terrorism. The empirical papers and research http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Tourism Research Wiley

Advances in hospitality and leisure by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. (Amazon), ISBN 0‐7623‐1158‐4

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Publisher
Wiley
Copyright
Copyright © 2007 John Wiley & Sons, Ltd.
ISSN
1099-2340
eISSN
1522-1970
DOI
10.1002/jtr.605
Publisher site
See Article on Publisher Site

Abstract

ADV ANCES IN HOSPITALITY AND LEISURE by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. US$95 (Amazon), ISBN 0-7623-1158-4. Advances in Hospitality and Leisure is a serial aimed at academics, postgraduate students and consultants interested in critical high-end research. As the brief introduction states, the purpose of the serial to ‘promote seminal and innovative research outputs . . . encourage researchers to investigate new research issues and problems that are critical but had been largely ignored’ (p. xiii). The volume contains four review articles and 12 empirical papers or research notes, which explore a very broad cross section of the hospitality and leisure industry. The review topics included: Servqual; burnout in management; measurement issues in leisure; and employee rights and privacy. The empirical papers and research notes involved: Delphi study of consumers of the future; constraints of seniors to the arts; price practices and consumer behaviour; participation of people with disabilities; market developments in hotels; supply chain management of airlines; trip satisfaction; attitudes to environment management; brand relationship quality scale; effects of the design of online information and customer satisfaction; links between gastronomy and heritage; and affects of terrorism. The empirical papers and research

Journal

International Journal of Tourism Research – Wiley

Published: May 1, 2007

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